Pengaruh digital marketing terhadap purchase intention bank digital dengan consumer engagement sebagai variabel mediasi
Penerbit : FEB - Usakti
Kota Terbit : Jakarta
Tahun Terbit : 2026
Pembimbing 1 : Kurniawati
Pembimbing 2 : Ovy Noviati Nuraini Magetsari
Kata Kunci : Consumer Engagement; Digital Marketing; Perbankan Digital; Purchase Intention
Status Posting : Published
Status : Lengkap
| No. | Nama File | Hal. | Link |
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| 1. | 2026_SK_SMJ_022001807001_Halaman-Judul.pdf | ||
| 2. | 2026_SK_SMJ_022001807001_Surat-Pernyataan-Revisi-Terakhir.pdf | 1 | |
| 3. | 2026_SK_SMJ_022001807001_Surat-Hasil-Similaritas.pdf | 1 | |
| 4. | 2026_SK_SMJ_022001807001_Halaman-Pernyataan-Persetujuan-Publikasi-Tugas-Akhir-untuk-Kepentingan-Akademis.pdf | 1 | |
| 5. | 2026_SK_SMJ_022001807001_Lembar-Pengesahan.pdf | 4 | |
| 6. | 2026_SK_SMJ_022001807001_Pernyataan-Orisinalitas.pdf | 1 | |
| 7. | 2026_SK_SMJ_022001807001_Formulir-Persetujuan-Publikasi-Karya-Ilmiah.pdf | 1 | |
| 8. | 2026_SK_SMJ_022001807001_Bab-1.pdf | 13 | |
| 9. | 2026_SK_SMJ_022001807001_Bab-2.pdf |
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| 10. | 2026_SK_SMJ_022001807001_Bab-3.pdf |
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| 11. | 2026_SK_SMJ_022001807001_Bab-4.pdf | 14 |
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| 12. | 2026_SK_SMJ_022001807001_Bab-5.pdf | ||
| 13. | 2026_SK_SMJ_022001807001_Daftar-Pustaka.pdf | ||
| 14. | 2026_SK_SMJ_022001807001_Lampiran.pdf |
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P Penelitian ini bertujuan untuk menganalisis pengaruh digital marketing terhadap purchase intention bank digital di indonesia dengan consumer engagement sebagai variabel mediasi. penelitian menggunakan pendekatan kuantitatif dengan metode survei melalui penyebaran kuesioner kepada 150 responden yang mengetahui bank digital di indonesia. teknik pengambilan sampel menggunakan purposive sampling, sedangkan analisis data dilakukan menggunakan structural equation modeling (sem) berbasis amos 22. hasil penelitian menunjukkan bahwa digital marketing berpengaruh positif terhadap purchase intention serta consumer engagement. consumer engagement juga berpengaruh positif dan signifikan terhadap purchase intention serta terbukti memediasi secara parsial pengaruh digital marketing terhadap purchase intention. berdasarkan hasil penelitian, bank digital disarankan untuk tidak hanya berfokus pada aktivitas promosi digital, tetapi juga meningkatkan keterlibatan konsumen melalui konten interaktif, personalisasi komunikasi, dan penguatan ekosistem digital sehingga mampu meningkatkan purchase intention secara berkelanjutan.
T This study aims to analyze the effect of digital marketing on the purchase intention of individuals who are aware of digital banking in indonesia, with consumer engagement as a mediating variable. this study employed a quantitative approach using a survey method by distributing questionnaires to 150 respondents who were aware of digital banking in indonesia. the sampling technique used was purposive sampling, while the data were analyzed using structural equation modeling (sem) with amos 22. the results indicate that digital marketing has a positive and significant effect on both purchase intention and consumer engagement. consumer engagement also has a positive effect on purchase intention and partially mediates the relationship between digital marketing and purchase intention. based on these findings, digital banks are encouraged to focus not only on digital promotional activities but also on strengthening consumer engagement through interactive content, personalized communication, and digital ecosystem development to enhance purchase intention sustainably.