Efektivitas penerapan aplikasi pelayanan pajak bapenda pada proses pelayanan pbb-p2 di bapenda dki jakarta
Status Posting : Published
Penerbit : FEB - Usakti
Kota Terbit : Jakarta
Tahun Terbit : 2026
Pembimbing 1 : Marieta Ariani
Pembimbing 2 : Marieta Ariani
Subyek : INFORMATION STORAGE AND RETRIEVAL SYSTEMS--TAX ADMINISTRATION AND PROCEDURE;EFFECTIVENESS
Kata Kunci : digital tax service application, bapenda dki jakarta, pbb-p2, upppd cipayung, service effectiveness
| No. | Nama File | Hal. | Link |
|---|---|---|---|
| 1. | 2026_LM_PJK_024032101120_Halaman-Judul.pdf | ||
| 2. | 2026_LM_PJK_024032101120_Surat-Pernyataan-Revisi-Terakhir.pdf | 1 | |
| 3. | 2026_LM_PJK_024032101120_Surat-Hasil-Similaritas.pdf | 1 | |
| 4. | 2026_LM_PJK_024032101120_Halaman-Pernyataan-Persetujuan-Publikasi-Tugas-Akhir-untuk-Kepentingan-Akademis.pdf | 1 | |
| 5. | 2026_LM_PJK_024032101120_Lembar-Pengesahan.pdf | 4 | |
| 6. | 2026_LM_PJK_024032101120_Pernyataan-Orisinalitas.pdf | 1 | |
| 7. | 2026_LM_PJK_024032101120_Formulir-Persetujuan-Publikasi-Karya-Ilmiah.pdf | 1 | |
| 8. | 2026_LM_PJK_024032101120_Bab-1.pdf | ||
| 9. | 2026_LM_PJK_024032101120_Bab-2.pdf |
|
|
| 10. | 2026_LM_PJK_024032101120_Bab-3.pdf |
|
|
| 11. | 2026_LM_PJK_024032101120_Bab-4.pdf | 26 |
|
| 12. | 2026_LM_PJK_024032101120_Bab-5.pdf | ||
| 13. | 2026_LM_PJK_024032101120_Daftar-Pustaka.pdf | ||
| 14. | 2026_LM_PJK_024032101120_Lampiran.pdf | 9 |
|
L Laporan tugas akhir ini bertujuan untuk menganalisis efektivitas penerapan aplikasi pelayanan pajak digital bapenda dki jakarta pada proses pelayanan pajak bumi dan bangunan perdesaan dan perkotaan (pbb-p2) di upppd cipayung jakarta timur. penerapan aplikasi pelayanan pajak digital merupakan bentuk modernisasi administrasi perpajakan daerah yang bertujuan untuk meningkatkan kemudahan akses, efisiensi, serta kualitas pelayanan kepada wajib pajak. metode pelaksanaan yang digunakan dalam laporan tugas akhir ini adalah metode deskriptif dengan teknik pengumpulan data berupa observasi, wawancara, dan studi dokumentasi selama pelaksanaan praktik kerja lapangan (pkl) di upppd cipayung jakarta timur. hasil laporan tugas akhir ini menunjukkan bahwa penerapan aplikasi pelayanan pajak digital bapenda dki jakarta telah membantu meningkatkan efektivitas pelayanan pbb-p2 di upppd cipayung jakarta timur. aplikasi tersebut mendukung proses pelayanan melalui kemudahan akses data wajib pajak, verifikasi informasi objek pajak, pengajuan administrasi, serta pemutakhiran data perpajakan. selain itu, peran petugas bapenda sangat penting dalam melakukan pemeriksaan data, membantu wajib pajak, dan memastikan proses pelayanan berjalan sesuai prosedur.
T This final project report aims to analyze the effectiveness of the implementation of the bapenda dki jakarta digital tax service application in the process of serving rural and urban land and building tax (pbb-p2) at the upppd cipayung, east jakarta. the implementation of the digital tax service application is a form of modernization of regional tax administration that aims to improve ease of access, efficiency, and quality of service to taxpayers. the implementation method used in this final project report is a descriptive method with data collection techniques in the form of observation, interviews, and documentation studies during the implementation of field work practice (pkl) at the upppd cipayung, east jakarta. the results of this final project report indicate that the implementation of the bapenda dki jakarta digital tax service application has helped improve the effectiveness of the pbb-p2 service at the upppd cipayung, east jakarta. the application supports the service process through easy access to taxpayer data, verification of tax object information, administrative submissions, and updating tax data. in addition, the role of bapenda officers is very important in conducting data checks, assisting taxpayers, and ensuring that the service process runs according to procedures