Faktor penentu kepatuhan wajib pajak pasca implementasi coretax dimoderasi penyuluhan perpajakan
Penerbit : FEB - Usakti
Kota Terbit : Jakarta
Tahun Terbit : 2026
Pembimbing 1 : Sekar Mayangsari
Kata Kunci : online reporting system; service quality; tax education; tax sanctions; taxpayer awareness; taxpayer
Status Posting : Published
Status : Lengkap
| No. | Nama File | Hal. | Link |
|---|---|---|---|
| 1. | 2026_TS_MAK_123012411023_Halaman-Judul.pdf | ||
| 2. | 2026_TS_MAK_123012411023_Surat-Pernyataan-Revisi-Terakhir.pdf | ||
| 3. | 2026_TS_MAK_123012411023_Surat-Hasil-Similaritas.pdf | 1 | |
| 4. | 2026_TS_MAK_123012411023_Halaman-Pernyataan-Persetujuan-Publikasi-Tugas-Akhir-untuk-Kepentingan-Akademis.pdf | ||
| 5. | 2026_TS_MAK_123012411023_Lembar-Pengesahan.pdf | ||
| 6. | 2026_TS_MAK_123012411023_Pernyataan-Orisinalitas.pdf | 1 | |
| 7. | 2026_TS_MAK_123012411023_Formulir-Persetujuan-Publikasi-Karya-Ilmiah.pdf | ||
| 8. | 2026_TS_MAK_123012411023_Bab-1.pdf | ||
| 9. | 2026_TS_MAK_123012411023_Bab-2.pdf |
|
|
| 10. | 2026_TS_MAK_123012411023_Bab-3.pdf |
|
|
| 11. | 2026_TS_MAK_123012411023_Bab-4.pdf |
|
|
| 12. | 2026_TS_MAK_123012411023_Bab-5.pdf | ||
| 13. | 2026_TS_MAK_123012411023_Daftar-Pustaka.pdf | ||
| 14. | 2026_TS_MAK_123012411023_Lampiran.pdf |
|
P Penelitian ini bertujuan untuk menganalisis pengaruh sanksi perpajakan, sistem pelaporan online, kualitas pelayanan, dan kesadaran wajib pajak terhadap kepatuhan wajib pajak serta menguji peran penyuluhan perpajakan sebagai variabel moderasi pasca implementasi coretax. penelitian menggunakan pendekatan kuantitatif dengan metode survei. data primer diperoleh melalui penyebaran kuesioner kepada wajib pajak badan yang terdaftar pada kantor pelayanan pajak (kpp) pratama jakarta tanah abang tiga. populasi penelitian berjumlah 13.801 wajib pajak aktif dengan responden yang dipilih dengan teknik purposive sampling. analisis data dilakukan menggunakan structural equation modeling (sem). hasil penelitian menunjukkan bahwa sanksi perpajakan, sistem pelaporan online, kualitas pelayanan, dan kesadaran wajib pajak berpengaruh positif dan signifikan terhadap kepatuhan wajib pajak. selain itu, penyuluhan perpajakan terbukti memperkuat pengaruh sanksi perpajakan, sistem pelaporan online, kualitas pelayanan, dan kesadaran wajib pajak terhadap kepatuhan wajib pajak. temuan ini menunjukkan bahwa peningkatan kepatuhan wajib pajak tidak hanya dipengaruhi oleh faktor regulasi, sistem, dan pelayanan, tetapi juga oleh efektivitas penyuluhan perpajakan. oleh karena itu, direktorat jenderal pajak perlu terus meningkatkan kualitas penyuluhan, pelayanan, serta pengembangan sistem administrasi perpajakan digital guna mendorong tingkat kepatuhan wajib pajak yang lebih optimal.
T This study aims to examine the effect of tax sanctions, online reporting systems, service quality, and taxpayer awareness on taxpayer compliance, as well as to investigate the moderating role of tax education. this research employed a quantitative approach using a survey method. primary data were collected through questionnaires distributed to corporate taxpayers registered at the jakarta tanah abang tiga tax office. the population consisted of 13,801 active taxpayers, while the sample selected using purposive sampling based on the criteria proposed. data were analyzed using structural equation modeling (sem). the results indicate that tax sanctions, online reporting systems, service quality, and taxpayer awareness have a positive and significant effect on taxpayer compliance. furthermore, tax education significantly strengthens the influence of tax sanctions, online reporting systems, service quality, and taxpayer awareness on taxpayer compliance. these findings suggest that taxpayer compliance is influenced not only by regulatory, system, and service factors but also by the effectiveness of tax education programs. therefore, the directorate general of taxes should continuously improve the quality of tax education, taxpayer services, and digital tax administration systems to enhance taxpayer compliance.