Anteseden sustainable purchase intention pada industri asuransi di indonesia
Penerbit : FEB - Usakti
Kota Terbit : Jakarta
Tahun Terbit : 2026
Pembimbing 1 : Nico Lukito
Pembimbing 2 : Nama Saya
Kata Kunci : Brand Image; Customer Engagement; Perceived Sustainable Marketing Activities; Sustainable Purchase I
Status Posting : Published
Status : Lengkap
| No. | Nama File | Hal. | Link |
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| 1. | 2026_SK_SMJ_022002201212_Halaman-Judul.pdf | ||
| 2. | 2026_SK_SMJ_022002201212_Surat-Pernyataan-Revisi-Terakhir.pdf | 1 | |
| 3. | 2026_SK_SMJ_022002201212_Surat-Hasil-Similaritas.pdf | 1 | |
| 4. | 2026_SK_SMJ_022002201212_Halaman-Pernyataan-Persetujuan-Publikasi-Tugas-Akhir-untuk-Kepentingan-Akademis.pdf | 1 | |
| 5. | 2026_SK_SMJ_022002201212_Lembar-Pengesahan.pdf | 4 | |
| 6. | 2026_SK_SMJ_022002201212_Pernyataan-Orisinalitas.pdf | 1 | |
| 7. | 2026_SK_SMJ_022002201212_Formulir-Persetujuan-Publikasi-Karya-Ilmiah.pdf | 1 | |
| 8. | 2026_SK_SMJ_022002201212_Bab-1.pdf | ||
| 9. | 2026_SK_SMJ_022002201212_Bab-2.pdf |
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| 10. | 2026_SK_SMJ_022002201212_Bab-3.pdf |
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| 11. | 2026_SK_SMJ_022002201212_Bab-4.pdf |
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| 12. | 2026_SK_SMJ_022002201212_Bab-5.pdf | ||
| 13. | 2026_SK_SMJ_022002201212_Daftar-Pustaka.pdf | ||
| 14. | 2026_SK_SMJ_022002201212_Lampiran.pdf |
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P Penelitian ini bertujuan untuk menganalisis antecedents of sustainable purchase intention pada industri asuransi di indonesia dengan menguji peran perceived sustainable marketing activities, brand image, dan customer engagement. penelitian menggunakan pendekatan kuantitatif dengan metode survei terhadap 204 nasabah perusahaan asuransi di indonesia yang dipilih menggunakan teknik purposive sampling. pengumpulan data dilakukan melalui kuesioner, kemudian dianalisis menggunakan structural equation modeling (sem) berbasis amos. hasil penelitian menunjukkan bahwa perceived sustainable marketing activities berpengaruh positif dan signifikan terhadap brand image. selanjutnya, brand image berpengaruh positif dan signifikan terhadap customer engagement serta sustainable purchase intention. selain itu, customer engagement juga terbukti berpengaruh positif dan signifikan terhadap sustainable purchase intention. temuan ini menunjukkan bahwa persepsi pelanggan terhadap aktivitas pemasaran berkelanjutan menjadi faktor penting dalam membangun citra merek dan keterlibatan pelanggan yang pada akhirnya mendorong niat membeli produk asuransi berkelanjutan. oleh karena itu, perusahaan asuransi disarankan untuk memperkuat implementasi strategi pemasaran berkelanjutan yang mampu meningkatkan citra merek dan keterlibatan pelanggan. penelitian selanjutnya disarankan untuk menambahkan variabel lain serta memperluas objek dan cakupan penelitian
T This study aims to analyze the antecedents of sustainable purchase intention in the indonesian insurance industry by examining the roles of perceived sustainable marketing activities, brand image, and customer engagement. a quantitative approach was employed using a survey of 204 insurance customers in indonesia selected through purposive sampling. data were collected through questionnaires and analyzed using structural equation modeling (sem) with amos. the results reveal that perceived sustainable marketing activities have a positive and significant effect on brand image. furthermore, brand image positively and significantly influences both customer engagement and sustainable purchase intention. in addition, customer engagement has a positive and significant effect on sustainable purchase intention. these findings indicate that customers\\\' perceptions of sustainable marketing activities play an important role in strengthening brand image and customer engagement, which subsequently encourage sustainable purchase intention toward insurance products. therefore, insurance companies are recommended to strengthen the implementation of sustainable marketing strategies to enhance brand image and customer engagement. future research is encouraged to include additional variables and expand the research scope across different industries and broader respondent groups