O One of the sale and purchase agreements (ppjb) in solok city, west sumatra, namely ppjb number 22 of 2024, has experienced aviolation of consumer rights. ppjb number 22 of 2024, which binds developer pt x and consumers, stipulates that consumers are entitled to a house that has been equipped with active and usable water and electricity installations.in reality, consumers receive houses without active and usable water and electricity installations. based on this, the issue raised is whether the failure to install water and electricity constitutes a violation of consumer rights or not, as well as the legal remedies available.in reality, consumers received houses without active and usable water and electricity installations. based on this, the issue raised is whether the failure to install water and electricity constitutes a violation of consumer rights or not, as well as what legal actions consumers can take. this research is normative in nature.this research is descriptive in nature, using secondary dataand primary data that will be analyzed qualitatively, followed by a deductive conclusion method. based on the analysis, a violation of consumer rights was found in the ppjb, which was previously regulated by ppjb number 22 of 2024, articles 4, 7, 8, and 19 of law number 8 of 1999 concerning consumer protection. the violations that are the main problem in ppjb form the basis for consumers to take legal action by filing a civil lawsuit for breach of contract and a complaint to the bpsk. consumers must understand their rights so that they can avoid violations that should not occur.